EMERGENCY PROCEDURES
Contact DAN as soon as possible via any of the available channels (phone, email, app, accident form)
Important: if you are in a dangerous or life-threatening situation, call the local emergency service or go to the nearest hospital first.
Follow the instructions provided by the DAN Europe via phone or email (check your spam folder too).
If you haven’t already done so, you’ll be asked to submit the online accident form. Please keep a copy of all medical reports, invoices and receipts.
Important: if you’re incapacitated, you’ll still get assistance from DAN Europe until you or someone on your behalf can take care of the form.
If you are also covered by another insurance policy, remember to inform the other company as well.
- Keep your personal contacts details up to date on your MyDAN
- If you travel within Europe, make sure to have your European Health Insurance Card with you.
- In case of medical visits, ask for a copy of your medical records, and keep any paid receipts.
- Notify the medical emergency to any private medical insurance you hold.
ACCIDENT CLAIMS
Please, fill in the Accident reporting form.
Along with the form, please also attach:
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A copy of a medical report that details the medical diagnosis
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Copies of paid receipts
LIABILITY &
LEGAL DEFENCE CLAIMS
To file a Liability or Legal Defence Claim, please get in touch with our team.
Speak with our skilled consultants.
